customers

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    Alabama credit union warns customers of data breach that leaked SSNs, financial info

    Heritage South Credit Union in Alabama this week confirmed it notified an undisclosed number of people about a February 2025 data breach that compromised Social Security numbers and financial account info. Ransomware gang Embargo claimed responsibility for the breach on February 14, 2025, saying it stole 300 GB of data from Heritage South. The group says it stole debit card…

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    23andMe files for bankruptcy, customers advised to delete DNA data

    ​California-based genetic testing provider 23andMe has filed for Chapter 11 bankruptcy and plans to sell its assets following years of financial struggles. 23andMe has been providing direct-to-consumer DNA testing services since November 2007 to customers who send a saliva sample and receive a report on their ancestry and genetic predispositions. Since then, 23andMe has sold over 15 million DNA testing kits.…

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    Old ServiceNow vulnerabilities could cause havoc for unpatched customers

    Hackers are having another go at exploiting ServiceNow vulnerabilities first revealed a year ago, researchers at threat intelligence firm GreyNoise have warned. The three vulnerabilities – CVE-2024-4879 (Critical), CVE-2024-5217 (Critical) and CVE-2024-5178 (Medium) – were first discovered by researchers at Assetnote in May last year. ServiceNow deployed a patch immediately at the time, and later disclosed the issues in July…

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  • Blog

    Western Alliance Bank admits cyber attack exposed 22,000 customers

    An American bank has admitted nearly 22,000 customers had their accounts compromised following an attack that targeted a zero-day flaw in a third-party file-transfer tool. In a regulatory filing, Arizona-based Western Alliance Bank said attackers had access between 12 and 24 October last year, though the bank reportedly only became aware of the attack in January. Hackers accessed customers’ names,…

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  • Blog

    Why understanding the customer’s network unlocks its value and your success

    The breathless pace of technological evolution slows for no one. But is it moving too fast for the channel to take stock of where a customer’s network infrastructure should be in the future? Does this rapid pace mean that the channel only has time to quickly fix customers’ ‘now’ problems and not enough time to discuss their long-term network strategy…

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    ‘Customers have been begging us to launch’: AWS just rolled out Amazon Q Business in Europe – and it includes new data residency features

    AWS has announced the availability of its Amazon Q Business platform in Europe in a move sure to please sovereignty-conscious customers. The tool, which can be used by staff to find internal data sources more efficiently, will now be available in AWS’ Ireland region in the city of Dublin. Until now the tool has only been available to AWS customers…

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  • Blog

    Western Alliance Bank notifies 21,899 customers of data breach

    Arizona-based Western Alliance Bank is notifying nearly 22,000 customers their personal information was stolen in October after a third-party vendor’s secure file transfer software was breached. Western Alliance is a wholly owned subsidiary of Western Alliance Bancorporation, a leading U.S. banking company with over $80 billion in assets. The bank first revealed in a February SEC filing that the attackers…

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  • Blog

    GrubHub data breach impacts customers, drivers, and merchants

    ​Food delivery company GrubHub disclosed a data breach impacting the personal information of an undisclosed number of customers, merchants, and drivers after attackers breached its systems using a service provider account. “Our investigation found that the intrusion originated with an account belonging to a third-party service provider that provided support services to Grubhub,” the company said on Monday. “We immediately…

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  • Blog

    Mississippi electric utility notifies 21K customers of data breach claimed by ransomware gang

    Mississippi electric utility Yazoo Valley Electric Power Association yesterday confirmed it notified 20,997 people of an August 2024 data breach. Ransomware gang Akira claimed responsibility for the attack, saying it stole Social Security numbers, internal corporate documents, and financial records. Yazoo Valley has not verified Akira’s claim and has not publicly disclosed what data was compromised. We do not yet…

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  • Blog

    Cannabis retailer STIIIZY notifies 380,000 customers of data breach

    Cannabis retailer Stiiizy yesterday confirmed it notified 380,000 people of an October 2024 data breach that compromised the following customer info: Info from government-issued ID cards including driver’s licenses and medical cannabis cards Transactions with dispensaries Names Addresses Dates of birth Passport numbers Photographs Signatures “Other personal information” The attack was limited to California, where the following Stiiizy locations were…

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