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Blog
How To Improve Contact Center CX Without Buying New Tech
Customers expect seamless, efficient, 24/7 support. that level of contact center CX is table stakes for maintaining a positive brand image for today’s buyers. Providing a high-level contact center customer experience requires more than just quick responses — it demands thoughtful integration of technology, well-trained agents, and personalized service. This post will explore practical strategies to enhance CX across the…
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7 Ways a Smart Doorbell Can Improve Home Security
Key Takeaways Smart doorbells allow you to remotely monitor your front door (or answer it) from anywhere with two-way audio so you can interact with visitors and delivery people. Motion detection features can automatically capture activity and send you an alert or simply save the footage for later review. The ability to record and review footage provides peace of mind,…
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No, not planks! Use this 5-minute standing abs workout to build core strength and and improve your posture instead
Fed up with every core workout including planks? We hear you; the plank isn’t the most exciting exercise to be doing, nor is it the comfiest on the elbows unless you have one of the best yoga mats underneath you. Fortunately, you can develop core strength and improve muscle definition in your midsection with this 5-minute standing abs workout instead.…
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A new study suggests standing desks don’t improve your health — here’s why I use one anyway
As a former fitness journalist, I’m wary when brands make claims about the long-term health benefits of their products. Many stretch the truth to get you to invest in some special workout equipment, a pair of shoes, or a nutrition supplement, and the battlefield of research surrounding these claims can make finding the truth incredibly difficult. That’s why I always…
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How to Time Your Workouts to Boost Productivity and Improve Focus
The positive follow-on effects of getting exercise are well known: In addition to the traditional boosts in stamina and strength most gym-goers are pursuing, exercising can improve your mood, contribute to better sleep, and even help lower feelings of anxiety over time. These benefits are generally there whenever you work out, but timing when you take your walk, hit the…
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Does the Start/Stop Function Really Improve Your Car’s Fuel Economy?
Not all systems are the same. Most vehicles use a single absorbed glass mat (AGM) battery for all of the vehicle’s 12-volt electrical systems. An AGM battery is designed to discharge more slowly so the battery will have a longer lifespan than more traditional lead-acid car batteries. Some automotive manufacturers, such as BMW, Jeep, and Mercedes-Benz offer models often referred…
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How to Improve Your Digital Transformation Project Failure Rate
Research has shown digital transformation projects in the APAC region fail at a high rate — and have mixed success at best. For example, Gartner research recently released in Australia found that the success rate for CIOs running digital projects was about 48%, which analyst vice president analyst Daniel Sanchez-Reina said “was like a coin flip.” He termed the problem…
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Can AI improve traffic safety and management?
Each year in the UK, approximately 1,700 people are killed in a road traffic incident (RTI) according to statistics from the Department for Transport (DfT). A further 28,000 or so are seriously injured, while between 100,000 and 120,000 suffer slight injuries. While every death and serious injury is a tragedy, anyone involved in an RTI today is far more likely…
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How I Use Copilot in Word to Improve My Writing
I’ve been using Copilot, an AI assistant from Microsoft, ever since it was introduced. It helps me draft content, summarize documents, adjust the tone of my text, rewrite passages into polished prose, and more. Below, I’ll share how I use Copilot to improve my writing and how you can leverage it too. Ask Copilot to Help You Create an Outline…
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How to use ChatGPT to improve your cover letter
In today’s competitive job market, crafting an effective cover letter can be challenging. ChatGPT, perhaps the best-known AI language model right now, offers a unique approach to enhance this process. While many job seekers use ChatGPT to help you write a resume, its capabilities extend to cover letter creation as well. By leveraging AI’s language processing abilities, you can refine…
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