Judge

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    5 Key Call Center Software Features + How to Judge Them

    Many call center software features have no major impact on performance. Only a select few capabilities separate top vendors from the rest, and those are the ones to focus on. In this guide, we’ll break down the five essential features that define effective call center software — covering everything from must-have communication tools to analytics that drive real insights. We’ll…

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  • Blog

    Judge declines to block Musk’s $1 million voter giveaways

    Elon Musk’s America PAC can move forward with its $1 million giveaways to voters after a Philadelphia judge declined an emergency petition from District Attorney Larry Krasner to block them. Krasner accused the PAC of running an illegal lottery and deceptively marketing the prize selections as random, even though “multiple winners that have been selected are individuals who have shown…

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