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Blog
Key Differences for Startup Success
Startup founders who want to start their careers on the right foot often seek help from an accelerator or incubator. The terms “accelerator” and “incubator” are often assumed to represent the same concept. However, there are a few key distinctions that first-time founders should be aware of if they plan on signing up. SEE: Quick Glossary: Startups (TechRepublic Premium) Accelerators…
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Key Insights & How Enterprises Should Adapt
Ben Smith, chair of digital and analytics at global consulting firm Kearney, has witnessed several significant enterprise technology changes throughout his career. The first change came with the advent of the PC, followed by the client-server model, the HTTP browser, and the smartphone. As he surveyed the market at the end of 2024, he said the AI boom “is bigger…
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Python just brushed past JavaScript to become the most popular programming language on GitHub – and a key factor is that AI developers love it
Python has overtaken JavaScript to become the most popular programming language on GitHub, according to new figures released by the firm, largely thanks to the rise of machine learning and generative AI. The coding platform revealed that there are now 518 million projects on GitHub, up by a quarter year-on-year, with 5.2 billion contributions to projects over the course of…
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6 Ways to Automate Key Elements of a Call Center Workflow
Most steps in a call center workflow are repeated thousands of times each day. That means any step you can eliminate or automate will translate into a huge productivity gain. In this post, we’ll cover a number of different strategies for automating elements of your call center workflow. Some methods involve new technology, others involve making more with what you…
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5 Key Call Center Software Features + How to Judge Them
Many call center software features have no major impact on performance. Only a select few capabilities separate top vendors from the rest, and those are the ones to focus on. In this guide, we’ll break down the five essential features that define effective call center software — covering everything from must-have communication tools to analytics that drive real insights. We’ll…
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Tech sector left wanting after UK budget overlooks key industry concerns
The UK budget has been met with mixed reactions as Chancellor Rachel Reeves announced sweeping tax hikes for businesses, increased employment allowance, and heightened tech investment. While critics suggest some moves threaten to hurt growth, particularly for small and medium-sized enterprises (SMEs), others promise more breathing room and greater access to resources. Delivering the first Labour budget in 14 years,…
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How to open ChatGPT with Copilot key on Windows 11
To change the Copilot key to open the ChatGPT app, open Settings > Personalization > Text input, select the “Custom” option from the “Customize Copilot key on keyboard” setting, and choose “ChatGPT.” These instructions apply only to newer Windows 11 devices with keyboards featuring a dedicated Copilot key. On Windows 11, you can install the official ChatGPT app from OpenAI…
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Windows 11 KB5044380 preview update lets you remap the Copilot key
Microsoft has released the optional KB5044380 Preview cumulative update for Windows 11 23H2 and 22H2, which brings seventeen changes, including a new Gamepad keyboard and the ability to remap the Copilot keyboard key. The KB5044380 cumulative update preview is part of Microsoft’s optional non-security preview updates schedule, released on the fourth week of every month. This update allows Windows admins to…
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iPad mini 7 uses the same chip as the iPhone 15 Pro — but with one key downgrade
The iPad mini 7 surprised us all when it was suddenly announced earlier this week. And another surprise is that one of its main upgrades isn’t quite as potent as we thought. The biggest hardware update to the iPad mini 7 over the still-excellent iPad mini 6 from 2021 is the use of an A17 Pro chip (first seen in…
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How It Works and Key Services Explained 2024
Email communication is a cornerstone of modern business operations and personal interactions. Behind every email sent and received, there’s an underlying infrastructure that ensures messages are properly transmitted across the internet. One of the most crucial components in this process is the SMTP server. This guide takes a deep dive into the concept of SMTP server services, how they work,…
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