practices
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Blog
FTC eyes Microsoft’s cloud practices amid anti-trust scrutiny – Computerworld
If pursued, this inquiry could lead to intensified regulations on Microsoft’s cloud strategy, underscoring the FTC’s commitment to protecting competitive markets in sectors increasingly dominated by a few key players. Neither the FTC nor Microsoft has publicly commented on the matter. “Moving forward, all hyperscalers should commit to the interoperability of their cloud solutions in both intent and practice,” Jain…
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Apple’s Geo-Blocking Practices Could Violate EU Rules
The European Commission has informed Apple that its geo-blocking practices, where services are limited or blocked in certain geographical locations, are potentially breaking the law. These practices have been identified on the App Store, Apple Arcade, Music, iTunes Store, Books, and Podcasts. The Commission, along with the Consumer Protection Cooperation Network, has three main issues relating to Apple’s geo-blocking, which…
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Feeling safe with that complicated password? Think again, security experts say – complexity affects memorability and fosters unsafe practices
Overly complex passwords are not just ineffective but dangerously insecure, according to the latest National Institute of Standards and Technology (NIST) guidelines. Humans often choose easily guessed passwords for the sake of memorability, NIST said, meaning many online services have introduced rules that demand a certain level of complexity. For example, many services require users to create passwords that contain…
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8 Simple Call Center Best Practices That Require $0 Spend
If you have ever worked in a call center, then you know following best practices is really hard. For many teams, especially those with high turnover, just getting through the day is difficult enough. So I’m not blogging from an ivory tower acting like it’s easy to maintain call center best practices — it’s not — it requires dedicated managers…
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Secure Workspace for Remote Work Best Practices & Tools 2024
Creating a secure workspace for remote work involves more than just providing employees with the tools they need to perform their jobs. It requires a well-thought-out approach to security, data protection, compliance, and productivity. Here’s an expanded guide on how to build a secure and efficient remote workspace, without focusing on specific products but on best practices, technologies, and strategies.…
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Google files formal EU complaint over Microsoft cloud practices
Google has lodged a complaint with the European Commission accusing Microsoft of anti-competitive practices in the cloud market. The move follows Microsoft agreeing a deal with European cloud body CISPE regarding an antitrust complaint over its cloud computing licensing practices, with the trade group threatening to take the matter to the EC if a solution wasn’t found. The final settlement…
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Google is in hot water with the CMA over anti-competitive AdTech practices
The UK’s Competition and Markets Authority (CMA) has provisionally found that Google abuses its dominant position in the AdTech business. With the vast majority of publishers and advertisers using Google’s AdTech services to bid for and sell advertising space, the CMA says it’s concerned that the company is actively giving preference to its own services. “Many businesses are able to…
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