practices
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Healthcare organizations need to shake up email security practices
Microsoft 365 is the source of almost half of all healthcare email breaches, thanks mainly to misconfigurations in security settings. According to Paubox’s 2025 Healthcare Email Security Report, email is the main attack vector in the sector, with Microsoft 365 accounting for 43% of all breaches. Proofpoint was next, at 13%, followed by Barracuda Networks and Mimecast at 7%, and…
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Microsoft faces FTC antitrust probe over AI and licensing practices – Computerworld
“The FTC’s antitrust investigation into Microsoft’s cloud services and AI partnerships could definitely lead to regulatory interventions affecting licensing terms, pricing models, and competition in the enterprise AI and cloud services market,” said Mukesh Ranjan, vice president at Everest Group. “Enterprises relying on Microsoft may face disruptions or increased costs as licensing agreements are revised.” Heightened regulatory scrutiny of Microsoft’s…
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Definition, Benefits & Best Practices
What is CRM database A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales reports, and marketing statistics. Companies use all this information to track, evaluate, and direct customer interactions. 1 monday CRM Employees per Company Size Micro (0-49), Small (50-249), Medium…
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China targets Apple’s business practices; maybe the company should adapt – Computerworld
They say great art reflects its time. When it comes to Apple’s business, just as the iMac and iPod matched the zeitgeist, the company must now develop its business to meet the complex demands of a divided, post-globalist world struggling with economic and climate insecurity. Apple should bear that in mind as it faces its latest regulatory nightmare, this time…
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‘Nothing is faster than the speed of human interaction’: Dell orders staff back into the office as the company shakes up hybrid working practices
Dell Technologies is ordering staff to return to the office, according to reports, as the company looks to change its hybrid working policies. In a memo obtained by Business Insider, CEO Michael Dell informed employees across the board that the company was ‘retiring hybrid policy’ from 3 March. “What we’re finding is that for all the technology in the world,…
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Benefits, Challenges & Best Practices
Cloud computing offers virtualized services over actual physical servers. It also provides infrastructure services that relate to networks – load balancers are an example of this. It is perfectly possible to base your virtual network on virtual resources. Efficiency is leading the entire IT sector towards cloud-based systems, so it is probably inevitable that you will eventually take on that…
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FTC cracks down on Genshin Impact gacha loot box practices
Genshin Impact developer Cognosphere (aka Hoyoverse) has agreed to a $20 million settlement with the U.S. Federal Trade Commission (FTC) over its gacha loot box monetization and is now banned from selling them to teens under the age of sixteen without parental consent. This comes after the FTC referred a complaint to the Department of Justice over the company’s unfair marketing of loot…
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Government urged to improve tech procurement practices
The UK’s National Audit Office (NAO) has released a critical report into the way the government has worked with technology suppliers, saying it has wasted taxpayers’ money and missed opportunities to modernize government. Government departments have treated tech suppliers in the same way as any other, according to the NAO, with procurement guidance failing to address all the complexities of…
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Out of 15 IVR Best Practices, You Only Need These 7
Interactive Voice Response (IVR) systems are like digital receptionists—they help customers and agents alike by automating phone system tasks and providing useful information to callers. When it comes to IVR, there’s a lot of info out there about strategies, tips, and best practices. But there are only seven IVR best practices that truly matter when it comes to improving your…
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How to encourage employees to buy into sustainable work practices
Any organization that attempts to put sustainability policies in place but then fails to embed them into everyday work is not an organization that is meeting its full sustainability potential. Presenting those policies as non-questionable edicts or rules that are enforced from the top down is one of the best ways to undermine your efforts. For an organization to achieve…
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