VoIP
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Blog
Worried About VoIP Security and Encryption? We Aren’t
Any modern business using a Voice over Internet Protocol (VoIP) phone system knows that maintaining security is essential for confidentiality, customer trust, and regulation compliance. Industries like healthcare, for example, have strict regulations governing communications, and HIPAA-compliant VoIP providers offer security, privacy, and access management tools to help companies follow these regulations — even when employees access the network from…
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The No-Worry Guide to VoIP Number Porting
If you’re considering porting your landline number to VoIP, or your current VoIP number to a new service provider — and you have never done it before — you’re right to be cautious. It’s not difficult, but there are some odd formalities that can mix people up if they are unfamiliar with VoIP number porting. The best thing to do…
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Yes, Analog Phones Work Just Fine Over a VoIP Gateway
Thinking about switching to Voice over Internet Protocol (VoIP) so you can make calls over the internet instead of landlines? With a VoIP gateway you won’t have to replace your existing phones, fax machines, or other equipment. This saves money on new hardware and avoids the hassle of retraining employees who are comfortable with the current phone setup. Any modern…
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VoIP Fax Might Work, But There Are More Reliable Options
While it’s possible to send a fax using Voice over Internet Protocol (VoIP), it’s not a good idea. VoIP fax is not reliable, at all, and there is no IT person in the world who would recommend that you send a fax with VoIP. Faxing is built on analog technology that isn’t compatible with digital VoIP phone systems that make…
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7 Ways to Stop VoIP DDoS Attacks from Crashing Your Phones
A distributed denial-of-service (DDoS) attack vector attempts to overwhelm a VoIP server with phony user requests. Because this massive volume of traffic is more than your network can handle, it can force your online service or website offline, preventing legitimate user requests from processing. Cybercriminals can use them to disrupt your Voice Over Internet Protocol (VoIP) network services, which form…
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How To Run a VoIP Quality Test and Improve Your MOS
A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on your network and uses key metrics to determine how calls would sound in different situations. It can help you understand whether your connection is strong enough before implementing a VoIP system and alert you to potential post deployment issues as…
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9 VoIP Troubleshooting Tips to Fix Everything Right Now
Making VoIP (Voice over Internet Protocol) calls is easy, convenient, flexible, and affordable. VoIP troubleshooting, on the other hand, can be frustrating and time consuming if you don’t know where to look. Some of the most common issues include dropped calls, mic echo, delay, no audio, or one-way audio. Fortunately, fixing most of these problems is relatively simple with one…
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Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise
VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely…
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6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
A fixed VoIP number is directly associated with a physical address unlike a non-fixed VoIP number, which is tied to a user instead. Getting a fixed VoIP number generally costs more than a non-fixed number. That’s because your VoIP provider must verify your address and comply with local regulations. While the cost varies depending on your provider and package, you’ll…
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Yes, You Can Trace a VoIP Call
Traditional phone calls are easy to trace since they’re done through established carriers. Phone companies manage the physical phone lines and can trace the origin of each call. When you want to trace a VoIP call, it can get a lot more difficult. VoIP stands for Voice over Internet Protocol, and refers to the technology that lets people make phone…
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