VoIP
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Blog
Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise
VoIP fraud is a serious and growing threat to businesses, with attackers increasingly targeting cloud phone systems to exploit vulnerabilities for financial gain. This type of fraud involves unauthorized access to a VoIP network, often for making costly international calls or redirecting traffic to premium-rate numbers. But there are many types of VoIP fraud, and not all of them rely…
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6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
A fixed VoIP number is directly associated with a physical address unlike a non-fixed VoIP number, which is tied to a user instead. Getting a fixed VoIP number generally costs more than a non-fixed number. That’s because your VoIP provider must verify your address and comply with local regulations. While the cost varies depending on your provider and package, you’ll…
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Blog
Yes, You Can Trace a VoIP Call
Traditional phone calls are easy to trace since they’re done through established carriers. Phone companies manage the physical phone lines and can trace the origin of each call. When you want to trace a VoIP call, it can get a lot more difficult. VoIP stands for Voice over Internet Protocol, and refers to the technology that lets people make phone…
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The 5 Best VoIP Routers (Wired, Wireless, and Mesh)
For the average consumer, most routers are more than enough; however, businesses need to put more thought into choosing the best VoIP routers to ensure optimal call quality, security, load balancing, and redundancy. Whether you’re outfitting a startup or looking to upgrade your current setup, this guide covers the best options and how to choose the right one for you.…
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5 Compelling Reasons Not To Manage Your Own VoIP Server
Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t need before: a VoIP server. It powers all the standard VoIP features, like call forwarding, recording, and voicemail, plus advanced tools, like call queues, interactive voice response, and integrations. In other words, you can’t use a VoIP system without a VoIP…
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How to Future-Proof a VoIP Phone System
Voice over Internet Protocol is a fast and easy way to upgrade your business’s communication stack to the cloud. As an internet-based solution, a VoIP phone system is more cost-effective than traditional systems that connect to the Public Switched Telephone Network. But no two VoIP phone systems are the same. There are multiple deployment models, varying levels of complexity, and…
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Blog
Why Most Buyers Can Ignore the Question of SIP vs VoIP
SIP vs VoIP is a common question, but it’s not going to help you during the buying process. Voice over Internet Protocol (VoIP) is a general term for technology that facilitates voice calls over the internet. It works by converting audio signals into data packets, then converting those packets back to audio when they’re received at the other end. Session…
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6 Simple Ways to Tell If You Need UCaaS vs VoIP
There are so many new communication technologies available that it’s easy to get overwhelmed by all the acronyms. Fortunately, most current-day purchasing decisions boil down to choosing between two key technologies: UCaaS vs VoIP. UCaaS (unified communications as a service) combines multiple communication channels into a single platform. Within it, users can manage texts, team chat, faxes, phone calls (via…
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