“We have the opportunity to help our customers innovate even faster and unlock more possibilities, and I firmly believe that AI agents are core to this next wave of innovation,” Garman wrote.
Autonomous agents
The term ‘agentic AI‘ (not to be confused with ‘AI agents’, which refers to more basic helpmates) is open to some interpretation. Broadly, it embraces the principle that AI systems should be autonomous and able to make decisions in real time without the need for human direction or intervention.
This is the dream: to create systems that can solve complex, multi-step problems on their own. For today’s organizations that find themselves weighed down by ever more complex processes, the ability to hand workload to self-learning, problem-solving systems would be an important evolution.
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