Smooth
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Blog
5 Best Practices for Setting Up a Smooth IVR Phone Tree
An interactive voice response (IVR) system provides an automated phone menu for callers to interact with instead of a live agent. They present a tree of options for customers to serve themselves, thus giving businesses an efficient and cost-effective way to route calls and solve certain issues. For callers, an IVR can reduce wait times and deliver a better customer…
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Blog
How to Use a Conference Bridge to Run a Smooth Meeting
A conference bridge is a perfect solution for businesses that need to convene a lot of people on the same call. Most modern phone systems can set up this type of call with very little effort. Participants dial a single phone number from anywhere worldwide to join your conference bridge. These calls can be secured with conference ID code that…
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Blog
9 Tips For a Smooth Setup
Installing a VoIP system for your business is a bit more complicated than the one you may have at home. Residential VoIP installation is plug-and-play — all you have to do is configure your adaptor, plug in your devices, and start calling. For a corporate VoIP setup, there are more factors to consider as you handle implementation. But there are…
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